1) Refund Policy

We are committed to providing high-quality products and services. However, if you are not fully satisfied with your purchase, you may request a refund under the conditions outlined below.

2) Refund Conditions

1. Withdrawal period: You have a period of [e.g. 14 days] from the date of purchase to request a refund.
    
2. Eligibility: 
   To be eligible for a refund:
    
   • The product must not have been misused or damaged.
   • In the case of a digital product (software, downloadable file), a refund is only possible if the product has not been downloaded or activated.
   • For services, a refund is only possible if the service has not yet been fully provided. 
      
3. Non-refundable products:
    
   • Digital products that have already been downloaded or activated.
   • Gift cards.
   • Services fully performed before the request.

3) Request Procedure

To request a refund, please contact us at the following address: support@tifari.fr

Please include the following information:

• Order number
• First and last name
• Reason for the request

We commit to responding within 10 business days.

4) Refund Processing Time

If your request is approved, the refund will be issued to the original payment method within 5 to 10 business days.

Last updated: 12/05/2025